Privacy policy
Last updated: May 15, 2026
Naumora operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience. Naumora is powered by [Shopify], which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information depending on how you interact with the Services and as permitted or required by applicable law:
- Contact details including your name, address, shipping address, phone number, and email address.
- Order information including the items you purchase, return, exchange or cancel and your transaction history.
- Communications with us including the information you include in customer support inquiries.
- Device information including information about your device, browser, network connection, IP address, and other technical identifiers.
- Usage information including information regarding your interaction with the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you when you place an order, communicate with us, or otherwise provide your information.
- Automatically through the Services and standard website technologies.
- From our service providers and delivery partners when required to operate the Services.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:
- Provide, operate, and improve the Services.
- Process and fulfill orders and arrange deliveries.
- Provide customer support and respond to inquiries.
- Send order-related updates and service communications.
- Maintain the security of the Services and prevent fraudulent or unauthorized activity.
- Comply with applicable legal obligations.
Payment Information
Naumora currently offers Cash on Delivery (COD) only. We do not store credit card or online payment information.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, including:
- With Shopify, vendors, and service providers who help operate our store and services.
- With delivery partners for the purpose of shipping and completing your order.
- To comply with legal obligations or protect our rights and Services.
Relationship with Shopify
The Services are hosted by Shopify, which may collect and process personal information in order to provide and improve the Services. Information submitted through the Services may be shared with Shopify and processed according to Shopify’s own privacy practices.
To learn more about how Shopify uses your personal information, please visit the Shopify Consumer Privacy Policy.
Third Party Websites and Links
The Services may contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of third-party websites.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from minors.
Security and Retention of Your Information
We take reasonable measures to help protect your personal information and maintain the security of our Services. However, no method of transmission over the internet or electronic storage is completely secure.
We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our policies.
Your Rights and Choices
Depending on your location and applicable law, you may have rights regarding your personal information, including:
- The right to access your information.
- The right to request correction of inaccurate information.
- The right to request deletion of your information.
You may exercise these rights by contacting us using the information below.
Complaints
If you have questions or complaints regarding this Privacy Policy or how we process your information, please contact us directly.
International Transfers
Your information may be processed and stored in countries outside your country of residence where Shopify or service providers operate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised "Last updated" date.
Contact
Should you have any questions about this Privacy Policy or your personal information, please contact us at: